Privacy Policy
Last Updated: [Date]
Welcome to Electric Support USA (“we,” “our,” “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.
1. Information We Collect
Personal Information
We may collect personal information that you provide to us directly, such as your name, email address, billing information, and contact details when you:
- Pay your electricity bill through our platform
- Contact our customer support
- Subscribe to our newsletter
Non-Personal Information
We may also collect non-personal information automatically when you visit our website, including:
- Browser type and version
- IP address
- Device information
- Pages visited and time spent on our site
- Cookies and similar tracking technologies
2. How We Use Your Information
We may use the information we collect to:
- Process and manage your bill payments
- Provide customer support
- Improve our website and services
- Send promotional communications with your consent
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who help us operate our services (e.g., payment processors).
- Legal Compliance: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or asset sale.
4. Data Security
We implement security measures to protect your personal information, including encryption and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Choices
- Access and Update: You can access or update your personal information by contacting us.
- Opt-Out: You can opt-out of promotional communications at any time by following the unsubscribe instructions in our emails.
- Cookies: You can manage cookies through your browser settings.
6. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will take steps to delete it promptly.
7. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: support@electricsupportusa.com
- Phone: +1 (858) 6666-894
- Address: 177 Weed, South Weed California 96094
By using our website and services, you agree to this Privacy Policy. Thank you for trusting Electric Support USA with your information.